Tenant education might help a bit, but honestly, most people just set and forget these things. I've seen tenants lose cheat sheets within days...maybe...

That's the silver lining right there. I've been through similar situations on larger projects—thinking hiring help would free up my schedule, only to ...

I've been there myself—once had an electrician come out because half the kitchen lights stopped working. Turned out it was just a loose wire behind an...