"Cloud links are fine too, but some adjusters seem hesitant to click external links...depends who you get, I guess."
Yeah, I've noticed that hesitation too. Had a situation last year where I uploaded a short clip to a cloud link, thinking it'd streamline things. The adjuster flat-out refused to open it, citing company policy or something. Ended up having to trim and compress the video anyway, which was a hassle.
Makes me wonder—do insurance companies have standard guidelines for accepting video evidence, or is it just down to individual adjusters' comfort levels? Seems like there should be clearer rules around this stuff, especially since videos are becoming so common these days.
Had a similar run-in myself—uploaded some drone footage of roof damage, thinking it'd speed things up. Adjuster wouldn't touch the link, said something vague about security concerns. Seems like clearer guidelines would save everyone some headaches...
"Adjuster wouldn't touch the link, said something vague about security concerns."
Ran into something similar a while back. Sent photos via Dropbox thinking it'd help—adjuster acted like I'd handed him a ticking bomb. Ended up printing everything out old-school style... felt like 1995 all over again. Clearer rules would definitely help.
felt like 1995 all over again. Clearer rules would definitely help.
Ran into the same issue myself. Adjuster flat-out refused my Google Drive link, mumbling something about company policy. Ended up mailing a USB stick—felt archaic, but at least it worked. Seems insurers haven't quite caught up with modern file-sharing yet...
Had a similar experience recently—ended up using Dropbox, which surprisingly worked fine. Maybe insurers just have specific platforms they trust? Might be worth asking next time to save yourself the hassle of snail mail...
